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Basingstoke Soakaway Experts

Drainage systems are an essential part of every home as they help to regulate the flow of waste and keep our properties hygienic. While most solid waste will accumulate in septic tanks, the excess water continues to flow through a soakaway. This system is essential to maintaining your drainage system and should only be installed by experienced drainage professionals.

The team at No1 PHD are experts in drainage and can work on everything from blocked pipes to pitch fibre drains. All of our staff are fully trained and qualified, so they’re confident in being able to provide first-class service to all clients. Contact us if you require professional drainage services in Basingstoke as we specialise in new soakaway installations and repairs.

What Are Soakaways?

Unlike the majority of your drainage system, an underground soakaway is an area outside of your property. It is here that excess rain or wastewater from your septic tank flow. Solid materials make up the bulk of what is in your septic tank, so the excess water needs to drain off elsewhere in order to make room. The water that flows through to your soakaway will dispense water back into the earth to be disposed of, rather than it taking up valuable space in your septic tank.

Soakaways are essential for properties where the existing drainage system cannot cope with the amount of waste being produced. They help to ease the flow of waste and ensure that your septic tank has enough room for more unsavoury waste materials. Soakaways should be checked on every so often to ensure that they’re dispersing water correctly from your septic tank. Occasionally cleaning of this facility will make sure that it continues to function correctly.

There are several problems that can develop with soakaways, some of which are challenging to prevent. Be sure to reach out to proven contractors if you’re experiencing any of the following issues:

  • Root ingress
  • Collapsed Soakaway pipes
  • A build-up of silt
  • Overloading
  • Blockages

How Can Our Team Help?

If you’re considering having a soakaway system installed, it is vital to reach out to our team at No1 PHD. Our staff will consult with you thoroughly to determine what setup would be best for your home before arranging a visit for installation. Likewise, we operate a 24-hour emergency drainage service for Basingstoke residents who are having problems with their soakaways. Our team can be at your property at any time to deliver the necessary repairs.

Trustpilot Starred Logo

Absolutely blown away by the service we received. Took all the stress out of losing our heating and hot water. Highly recommended!

5 star review

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Ellipse 1
Mr Wells

2 weeks ago

Couldn’t have asked for a faster resolution to our drainage conundrum. Nothing was too much for these guys who were brilliant throughout.

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Ellipse 1
Miss Carey

1 month ago


Once you have settled on a soakaway system for your property, our drainage experts will visit your home when convenient to have it installed. We realise that such a process can be disruptive to your daily routine, so we’ll be sure to work with speed and efficiency so as to complete the job promptly. Our staff will fully test your system after fitting it and ensure that you’re aware of how it works before cleaning their worksite and leaving.


If you are in need of a fix for your soakaways system, our team will arrive as soon as possible to carry out a thorough inspection. After determining the cause of the problem, we will then be able to deliver the required repairs. We aim to not only fix your soakaway setup but improve its efficiency going forward. We will inform you as to what the issue was before providing useful advice on how to avoid similar problems in the future.

Do you require assistance with your soakaway? Then don’t hesitate to contact the No1 PHD team in Basingstoke today. Our staff are always willing to go through our services in more detail, so call on 08006906777 or email, if you are in need of a Soakaway Installation or Repair service in Basingstoke; or have any further questions. We are here to help and can remedy all your drainage problems. Call No1 PHD drainage team now!

24 hour callout

emergency service


5 stars
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After noticing that the house was unusually cold, we found that the heating wasn’t coming on and that our hot water had also failed. We called the team at No 1 PHD who dispatched an engineer to investigate. After discovering that the culprit was a faulty boiler part, they ordered in a new part and got it fitted as quickly as possible. The guys were great, and we couldn’t be happier.

Mr Lincoln

5 stars
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For days, we’ve noticed a foul smell coming from outside and a gurgling sound coming from one of the drains. Whenever it would rain, the area around it would flood slightly and take ages to drain. We tried buying drain unblockers, but none seemed effective. Eventually, we turned to No 1 PHD and were left wondering why we didn’t do this sooner.

Mrs Griffin

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