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Ball valve repair services

The ball valve is one of the most important components in your toilet. It is used in every toilet that features a classic handle flush design (as opposed to a button-press mechanism) and controls the way the cistern is refilled after you flush.

When the ball valve is not working correctly, you will find that the cistern refills too slowly, fails to refill or never stops transferring water into the bowl. These may seem like minor annoyances but they can be the first sign that something more serious may be wrong and if left unchecked, you might find that your toilet suddenly stops working.

When should I repair my ball valve?

There are multiple signs that there is something wrong with your ball valve and they all impact your toilet and your bathroom in different ways. If you notice any of these you will need to call us so that we can send one of our expert plumbers to assess the situation as the problems will not go away on their own.

Firstly, you may notice that water is continuously running from your toilet cistern into the bowl, even when the cistern is full. This occurs when the ball valve fails to shut off the water supply when the internal water level is high enough and this may be caused by a problem with the flotation device or the valve that blocks the water flow.

Alternatively, you may notice the opposite problem that the cistern is failing to fill again after you have flushed. Sometimes the ball valve can become stuck against the side of the cistern so that when the water level falls, the arm of the system fails to fall with it and open to allow water in. Alternatively, even when the arm falls the valve may not open all of the way preventing water from filling the cistern quickly.

Sometimes everything seems to be working correctly but every time you flush the toilet there is a deep rumbling sound that seems to come from within the walls. This sound may come from walls outside of the bathroom but it isn’t usually a plumbing airlock, but is actually caused by a problem with the ball valve. Over time and with significant use the valve degrades, and when it reaches a certain point it works as normal but it causes the pipes that feed water into the cistern to vibrate causing a low, loud rumble.

These problems will not cure themselves with time and they will either get worse or act as an early warning of bigger issues down the line if left unattended. The best solution is to contact us, discuss the problem with our friendly customer care team and plan to have one of our experts come and solve the problem for you.


Repairing vs replacing a ball valve

One of the advantages in calling us as soon as you notice that something is wrong is that we may be able to repair your ball valve instead of replacing it. This means that less time will be spent on the operation, we will not have to measure and replace more than one or two individual components and the procedure will cost you less. No1 PHD are experts in ball valve repairs and for this plumbing problem we can guarantee that we will be able to get in, fix the problem and restore your life to normal with the minimum of fuss.

Contact us today

If you notice that your toilet is behaving strangely please give us a call. We are always available and happy to discuss any issue, and since we have offices located throughout the country we will be able to send someone local to come and assess the problem at a time that suits you. Call us on 08006906777, or you can either fill out the form on our website or email us at and we will get back to you immediately.

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After noticing that the house was unusually cold, we found that the heating wasn’t coming on and that our hot water had also failed. We called the team at No 1 PHD who dispatched an engineer to investigate. After discovering that the culprit was a faulty boiler part, they ordered in a new part and got it fitted as quickly as possible. The guys were great, and we couldn’t be happier.

Mr Lincoln

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For days, we’ve noticed a foul smell coming from outside and a gurgling sound coming from one of the drains. Whenever it would rain, the area around it would flood slightly and take ages to drain. We tried buying drain unblockers, but none seemed effective. Eventually, we turned to No 1 PHD and were left wondering why we didn’t do this sooner.

Mrs Griffin

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