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Your Hot Water Problems Solved

It shouldn’t happen but it does! The water suddenly turns cold in the middle of a nice hot shower or the radiators simply won’t heat up on a cold winter’s evening. While such problems don’t exactly signify the end of the world they are annoying, inconvenient and unpleasant. Resolving hot water problems is not something that you can easily do yourself as these are complicated systems and repairs should only be undertaken by experienced professionals. Enter No 1 PHD – the Plumbing, Heating and Drainage experts for all residents in Southampton and the surrounding area!

Complicated System

Hot water, boilers, immersions and radiators all run from a water tank but there are two types of tank and knowing which one is causing the problem needs to be ascertained before any repairs can begin. Hot water can come from one of two sources:

  • A hot water tank in which the water is stored at a constant temperature
  • A cold water tank from which the water is heated when required

To complicate matters further, these two sources of hot water can be sub-divided into categories:

  • Direct Boiler System
  • Indirect Boiler System
  • Unvented System
  • Thermal Store System
  • Single Point Water Heater
  • Multi-Point Water Heater

Hot water tanks and boilers are complicated pieces of machinery comprising numerous interconnected parts such as expansion and pressure relief valves, non-return valves, strainers, stopcocks, pressure limiters and overflow monitors to name but a few. Repairing or installing a hot water cylinder requires a comprehensive knowledge of not just plumbing but also electrical work. Incorrect plumbing or electrical wiring cannot just damage the system but also be dangerous. Using the services of your local immersion heater experts  at No 1 PHD will ensure a fast, efficient and safe installation or repair that is guaranteed to provide years of more than satisfactory service.

Trustpilot Starred Logo

Absolutely blown away by the service we received. Took all the stress out of losing our heating and hot water. Highly recommended!

5 star review

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Ellipse 1
Mr Wells

2 weeks ago

Couldn’t have asked for a faster resolution to our drainage conundrum. Nothing was too much for these guys who were brilliant throughout.

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Ellipse 1
Miss Carey

1 month ago

What’s the Problem?

Most hot water issues can be traced back to faults in the hot water tank or immersion heater. Normally problems arise here because of wear and tear over time and will require the installation of replacement parts or faulty wiring. Sometimes, however, the fault lies not in the water tank but in the connecting pipework which may be partially blocked or leaking. Locating the source of the problem is 80% of finding the solution which is why we thoroughly inspect the system. From there  we can ascertain exactly what is causing the hot water delivery system to malfunction. The most common problems are relatively easy to fix and include:

  • A broken or defective dip tube which moves cold water to the heating element
  • Loose or malfunctioning heating elements
  • Corroded or blocked pipes
  • Leaks in the tank or pipes

Another common problem, particularly in cold water storage tanks, is a build-up of sediment or dirt. This can migrate into the hot water supply where it settles over the heating elements preventing them from functioning as they should.

Help is at Hand

Too hot? Too cold? Not enough? Or none at all? No matter what hot water problems you have, our Southampton plumbing and heating engineers at No 1 PHD can provide the solution. All our plumbing, electrical and drainage teams are fully certified and qualified to carry out all domestic repairs and installations. Our work is fully insured and guaranteed and our personnel fully vetted. If you have a question just call your local No 1 PHD Southampton office at 01425 208031 or use our Contact Page for a FREE quotation.

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5 stars
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After noticing that the house was unusually cold, we found that the heating wasn’t coming on and that our hot water had also failed. We called the team at No 1 PHD who dispatched an engineer to investigate. After discovering that the culprit was a faulty boiler part, they ordered in a new part and got it fitted as quickly as possible. The guys were great, and we couldn’t be happier.

Mr Lincoln

5 stars
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For days, we’ve noticed a foul smell coming from outside and a gurgling sound coming from one of the drains. Whenever it would rain, the area around it would flood slightly and take ages to drain. We tried buying drain unblockers, but none seemed effective. Eventually, we turned to No 1 PHD and were left wondering why we didn’t do this sooner.

Mrs Griffin

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