Our Guarantee

At No 1 PHD Limited, our customers mean more to us than a number on an invoice. As homeowners ourselves, we understand all too well just how much your home or business means to you. If the plumbing, heating or drainage are causing problems, the consequences can be far-reaching. Fortunately, we’re committed to providing our customers with a service that can always be counted on at a price that is fair.

We’re dedicated to building long-term relationships with each client, a point that is backed up by our fantastic customer loyalty scheme as well as our workmanship guarantee. We always go the extra distance to ensure that our customers walk away feeling completely satisfied. If people recommend us to their friends and family, then we’ve succeeded at what we set out to accomplish.

Our word is our bond, so when we make promises; we always strive to keep to our word. By forging such productive relationships, we can continue to serve each of our customers well by providing a service that keeps on getting better.

“Working hard to deliver the best possible service for each of our clients.”

Accreditations

emergency plumber

All operatives are DBS checked

All operatives carry id

All operatives are fully insured and checked

All operatives are fully vetted and qualified

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We Always Strive To Keep To Our Word

Trust is important to us, and nothing breaks trust quicker than a dispute involving money. Peace of mind is what we offer, so when you choose No 1 PHD Limited, you’ll be able to rest easy knowing that you’ll always be charged a fair and honest price. We never upsell services that aren’t needed and never dabble with hidden fees or charging over the odds for our services.

Any costs will be agreed over the phone and outlined with the rates explained before any booking is confirmed. Only once you’re entirely satisfied and have provided authorisation in the form of a signature, will we proceed. As well as being knowledgeable, our team are all friendly and approachable and happy to answer any questions you may have.

In the event that a system is being worked on, any fixed prices that relate to fixing a fault with the system will be agreed on before the work begins. This will be explained and signed off on at the start and will not be changed at a later date. As the main point of contact, you’ll be provided with full details of the guarantee along with the relevant report. We’re happy to answer questions about this, so please feel free to ask.

We have a strict policy regarding being overcharged. In the event that it occurs accidentally, a quibble-free refund will be issued. In the event that it occurs intentionally, we will cease working with the engineer in question and issue a refund.

If you require further clarification on what has been mentioned above, feel free to get in touch with the team at No 1 PHD Limited today by calling us.

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Your go-to professionals for plumbing, heating, and drainage services.

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Berkshire

Berkshire

Berkshire

Do you have a plumbing or heating issue that needs to be resolved? Our experts at No 1 PHD work across Berkshire, including in Newbury, Hungerford, Thatcham and Calcot. READ MORE >>
Buckinghamshire

Buckinghamshire

Buckinghamshire

If you’re in need of assistance in dealing with your plumbing, heating or drainage, call the No 1 PHD team in Buckinghamshire today for a rapid-fast response time. READ MORE >>
Cambridgeshire

Cambridgeshire

Cambridgeshire

Whether you live in Cherry Hinton, Dogsthorpe, Upwood, or somewhere else in Cambridgeshire, you can count on our team to be there when you need us. READ MORE >>
Derbyshire

Derbyshire

Derbyshire

No 1 PHD are always on call when you need us most, for customers in Chesterfield, Fairfield, Bakewell, Derby and beyond. Call now to find out more. READ MORE >>
Dorset

Dorset

Dorset

From Bournemouth and Poole to Dorchester and Weymouth, No 1 PHD is the only company you need to call for affordably priced services. READ MORE >>
Devon

Devon

Devon

For the best plumbing, heating and drainage services in Exeter, Exmouth, Barnstaple and Axminster, give No 1 PHD a call. READ MORE >>
East Sussex

East Sussex

East Sussex

No 1 PHD are your go-to company in East Sussex. Our expert services cover Hastings, Maresfield, Wadhurst and Camber. READ MORE >>
Essex

Essex

Essex

Here at No 1 PHD, we’re the go-to company for customers located in places that include Harlow, Colchester and Southend-on-Sea. READ MORE >>
Gloucestershire

Gloucestershire

Gloucestershire

Do you need an expert in plumbing, heating and drainage? Our dedicated team cover Cheltenham, Gloucester, Cinderford and Blockley. READ MORE >>
Hampshire

Hampshire

Hampshire

We’re proud to offer our work in Hampshire, providing heating, plumbing and drainage services to residents in Southampton, Eastleigh, Winchester, and more. READ MORE >>
Hertfordshire

Hertfordshire

Hertfordshire

Our team offer exceptional heating, plumbing and drainage services in Hertfordshire, covering areas such as Watford, St Albans and Stevenage. READ MORE >>
Kent

Kent

Kent

Exceptional workmanship and highly competitive prices await when you call No 1 PHD today. We’re available to help customers throughout Kent. READ MORE >>
Leicestershire

Leicestershire

Leicestershire

Do you require plumbing, heating and drainage services in Leicestershire? Call now as we cater to areas, including Leicester, Melton Mowbray and Hinckley. READ MORE >>
Northamptonshire

Northamptonshire

Northamptonshire

No 1 PHD should be your first choice for all plumbing, heating and drainage needs in Northamptonshire. We cover the entire area, including Kettering, Corby and Wellingborough. READ MORE >>
Nottinghamshire

Nottinghamshire

Nottinghamshire

No 1 PHD is the number one choice for heating, plumbing and drainage in Nottinghamshire, with locations including Mansfield, Worksop and Newark-on-Trent. READ MORE >>
Oxfordshire

Oxfordshire

Oxfordshire

Oxford, Abingdon, Bicester and Didcot clients should look no further than No 1 PHD for services relating to plumbing, heating and drainage. We cover the whole of Oxfordshire. READ MORE >>
Somerset

Somerset

Somerset

For top-quality services in plumbing, heating and drainage, Somerset clients should turn to No 1 PHD. We cover Bath, Yeovil, Weston-Super-Mare, Taunton and more. READ MORE >>
Staffordshire

Staffordshire

Staffordshire

Here at No 1 PHD, we are experts in plumbing, heating and drainage. Clients in Staffordshire should take full advantage of our services. We work across the county, including in Stafford, Cannock and Tamworth. READ MORE >>
Surrey

Surrey

Surrey

We provide first-class plumbing, heating and drainage services across Surrey, including in Guildford, Woking, Epson and Dorking. READ MORE >>
Warwickshire

Warwickshire

Warwickshire

Choose No 1 PHD as your go-to company in Warwickshire. Our experts work across the county, including in Leamington Spa, Stratford-upon-Avon and Bedworth. READ MORE >>
West Sussex

West Sussex

West Sussex

Don’t struggle with your plumbing, heating or drainage. Wherever you’re located in West Sussex, call No 1 PHD today to find out how we can help. READ MORE >>
Wiltshire

Wiltshire

Wiltshire

From Alderbury and Hamptworth to Sedgehill and Upton Lovell, No 1 PHD are here to provide a comprehensive service to customers throughout Wiltshire. READ MORE >>
Yorkshire

Yorkshire

Yorkshire

For quality plumbing, heating and drainage services in Yorkshire - choose No 1 PHD! We cover areas including Leeds, Sheffield and Bradford. READ MORE >>