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Gas Fire Repairs & Servicing

It’s easy to know when one of your electrical appliances needs looking at – it stops working. Or blows a fuse, or trips a breaker. With gas, things are not so straight forward. Appliances can appear to be working perfectly to the untrained eye – while in a worst case scenario, it is possible for you and your family to succumb to carbon monoxide fumes.

Sounds melodramatic doesn’t it, but all too often a faulty gas appliance can lead to serious injury or death. That said, gas is the favourite fuel for running heating and cooking appliances in the UK, and all those appliances come with a host of inbuilt safety features such as a flame failure devices, and oxygen depletion sensors. With regular servicing, your gas fire will keep you and your family both safe and warm for years to come.

What does gas fire servicing involve?

Unlike years gone by, modern gas fires can be fitted almost anywhere in the home. No longer is a chimney necessary for a gas fire. While some designs look great inset in a hearth; balanced flue, power flue, and fan flue fires and other gas wall heaters can be fitted in a hole in the wall, be self-standing, or hung on an exterior wall.

Old or new; all gas appliances should be annually checked and serviced by a qualified gas safe registered engineer, and that includes gas fires. No1 PHD heating engineers have a comprehensive list of safety checks they undertake when carrying out your gas fire’s annual servicing.

Checks will include ensuring your fire operates at the right pressure to burn the gas correctly. Ensuring the chimney or vent is clear, and harmful fumes are being safely removed. And any operating problems or defects are identified, explained, and remedied.

Gas fire servicing is divided into two sections. The gas safety check, which involves making sure the fire is operating safely. And the service, which can involve the elements being stripped, washers and seals being checked for wear, and performance tested to ensure they meet manufacturer’s specifications. Having reassembled your gas fire, No1 PHD heating engineers can go that extra step, by polishing up the silver or brass frames and frets, and even giving your fake coals a quick spray of black paint, to bring your fire back to its former glory.


Appliance problems you might encounter

As mentioned before, with electricity, things tend to work or they don’t. Problems with gas appliances unfortunately, are not necessarily noticeable. Nonetheless, there are certain instances when your fire won’t light, or the pilot flame might shut down for your safety. These include your gas pressure dropping for any reason. The chimney draw increasing due to high winds or other reason, or the chimney or flue becoming blocked by debris or wildlife.

The main visual indicator of issues with your gas fire could just be the colour of the flame. The flame should be blue, if it is burning yellow, you should get your fire checked out straight away. The majority of gas fires need an electrical power supply which could be batteries or mains. If your fire won’t light or the living flames don’t illuminate, try replacing the batteries or check fuses and breakers. The use of gas should never been taken lightly. Our gas safe registered heating engineers will install, safety-check, and carry out any repairs according to the appliance manufacturers instructions. If you are having a new fire installed, our engineers will provide a warranty/safety certificate to show the fire has been correctly installed and is safe for use.

If you see the flame in your gas fire has changed from a blue flame to a yellow one, or you notice black soot type marks building up around your fire, or condensation building up on your windows. Don’t use the fire. Contact your local heating engineer straight away. Don’t wait for your next service, even if it is just a week or two away.

For additional safety, there are a number of excellent carbon monoxide and oxygen depletion alarms on the market, and well worth considering. Have a word with your No1 PHD gas safe engineer about where is the best location to fit your alarm. Finally, in certain situations you may be eligible for a free gas appliance check. Obtain details from your gas supplier or local council.


For all gas fire repairs and servicing, contact No1PHD on 08006906777 or email us on We’ll be able to arrange an appointment and solve any gas fire and general heating issues you have. Call us now!

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After noticing that the house was unusually cold, we found that the heating wasn’t coming on and that our hot water had also failed. We called the team at No 1 PHD who dispatched an engineer to investigate. After discovering that the culprit was a faulty boiler part, they ordered in a new part and got it fitted as quickly as possible. The guys were great, and we couldn’t be happier.

Mr Lincoln

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For days, we’ve noticed a foul smell coming from outside and a gurgling sound coming from one of the drains. Whenever it would rain, the area around it would flood slightly and take ages to drain. We tried buying drain unblockers, but none seemed effective. Eventually, we turned to No 1 PHD and were left wondering why we didn’t do this sooner.

Mrs Griffin

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