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Basement Flood Clean-Up Experts

Homeowners who have basements might already know about the particular vulnerability of these places to flooding. There are several reasons why a basement might flood. Water can get in from seepage or flow through walls or foundations and sometimes, surface water can get into these below-ground areas too. Alternatively, a basement might flood due to a blocked storm drain or a sewer problem. These emergency overflow situations can cause many issues, including stress and upset, property damage and bad odours. Since basement flooding leads to various degrees of damage, you really need a basement flood clean-up from a professional service like No1PHD to help you cope with the problem.

What you need to do

You need to swiftly kick-start the recovery process after flooding. However, bear in mind that basement flood clean-up is a dangerous task and there are some critical things you need to do prior to the process of a professional clear-up:

  • As soon as you become aware of the flood, isolate your electrical supply at the fuse box (or call on us do to this) and do not use any electrical outlets in your flooded basement
  • Call us out by contacting us by phone or email. One of our plumbers will carry out some checks to pinpoint the flooding problem and advise if your central heating system is safe to keep running
  • Keep the temperature in your property at 20 – 22 degrees for thorough drying
  • Ensure proper ventilation
  • Make sure you wear personal protective clothing – flood water can contain sewage, animal waste and other contaminants, so ensure you’re wearing waterproof clothing e.g. wellies and over-trousers/jackets if you’re near the flood water.

The steps we take for basement flood clean-up

First of all, we’ll go into your property and assess the damage and level of flooding. Only after a proper assessment will we start the steps to drain your basement and dry out the infrastructure, possibly fixing burst pipes as part of the process or blocking off and repairing infrastructure where hidden leaks may have seeped through.

A particularly unpleasant side-effect of flooding is that the water can carry bad odours, especially if sewage is involved or the runoff from the farming land. No1PHD will bring in the right equipment to drain the basement. We will remove and recover any items that can be salvaged. We are experts at getting rid of muddy residues, dealing with health hazards from floodwater and airing damp basements. Our aim is to recover your basement and restore it to a fit state as soon as possible. We also know how to get rid of bad smells that may be prone to linger as a result of basement flooding.

The importance of taking swift action

Delaying a proper basement flood clean-up will only lead to worse damage such as structural issues. There is also the possibility of mould growth and permanent damp. Ultimately, these can cause health issues in people living or working in the property. In the worst-case scenario, flood water can present a serious health hazard. In this event, you definitely need the team from No1PHD to come in as soon as possible with protective clothing and equipment specially designed to tackle this sort of problem


No1PHD is at the ready

No1PHD is on standby and at the ready, no matter when or where you need us to perform a fast and effective basement flood clean up in either a commercial or residential property. Our trained plumbers and operatives will not only clear standing water but also ensure the area is disinfected and cleaned once the source of the flooding is stopped. Our team can also use special odour removal equipment and reinstate a fresh-smelling environment.

In times of flooding to your property, we pride ourself on offering a professional, caring, discreet service. We’re well aware of the sensitive and emergency character of flooding and promise a quick response with a support team dedicated to dealing with sudden floods or sewage leaks. All our plumbers have certification to testify that they comply with current health and safety legislation. Furthermore, we always make sure that anything that needs to be dumped or scrapped after a basement flood is disposed of according to the correct waste disposal system, recycling items when possible.

All you need to do is contact us

Our plumbers are primed to help you to get the clean-up process underway after flooding. We’re friendly and helpful and have just the right team members to act fast in an emergency. Our plumbers are trained in providing a variety of solutions to hazardous flooding. As a final step, we will give you paperwork after clean-up so you can approach your insurers with receipts for compensation under your premises insurance.

So, for a specialist, effective and efficient flood clean-up service, simply call us on 08006906777 or send us an email at

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5 stars
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After noticing that the house was unusually cold, we found that the heating wasn’t coming on and that our hot water had also failed. We called the team at No 1 PHD who dispatched an engineer to investigate. After discovering that the culprit was a faulty boiler part, they ordered in a new part and got it fitted as quickly as possible. The guys were great, and we couldn’t be happier.

Mr Lincoln

5 stars
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For days, we’ve noticed a foul smell coming from outside and a gurgling sound coming from one of the drains. Whenever it would rain, the area around it would flood slightly and take ages to drain. We tried buying drain unblockers, but none seemed effective. Eventually, we turned to No 1 PHD and were left wondering why we didn’t do this sooner.

Mrs Griffin

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